"Being a not-for-profit Community facing Charity, we cannot afford to experience delays in service. A our IT provider for many years, Definitive have increased our ability to connect securely with all staff within our multi-site operation, with our target market in those areas and provide us with increased information and ability in terms of our security and reporting. Through their expertise, the Definitive team continue to ensure we stay ahead of all our GDRP and security expectations. We moved to an IP Telecom VOIP phone system which has extensively helped us throughout the most recent Pandemic. Without our IT Managed services partner, we would not have been so forward thinking, so prepared nor to have been able to move so easily through the advances in Technology now available."